What It’s Like Inside The ESPN Social Media War Room During Brazil-Germany http://www.adweek.com/news/television/inside-espns-social-media-war-room-during-most-tweeted-sporting-event-ever-158819
How to Handle Social-Media Criticism http://www.entrepreneur.com/article/235456
Social Media in B2B – drei Schweizer Beispiele SBB Cargo und mehr http://www.blogwerk.com/2014/07/09/social-media-in-b2b-funktioniert-drei-spannende-beispiele/